Lake Superior State University
Lake Superior State University
 
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Alum Success

Since graduating from LSSU's Communication program in 2008, Ben has enjoyed success in the insurance industry due in part to the skills he learned at LSSU. He currently is an Operations Supervisor for Farmers Insurance Group in Grand Rapids, MI and leads a team of 15 in a direct to customer contact center. The department plays a major role in Farmer's market strategy by supporting the local agent distribution channel with extended hours via phone and chat. "The interpersonal and organizational communication skills I learned at LSSU are used on a daily basis in insurance. Insurance is an intangible product that is more of an interpersonal relationship between the policy holder and the company", says Ben. "My primary job is coaching team members to effectively analyze and communicate complex situations in a way our customers understand using straightforward and proactive interaction models. The curriculum at LSSU not only prepared in my current job, but also prepared me to know how to transfer these skills to my team."

Ben Momber - BA Communication 2008

College of Arts, Letters and Social Sciences

School of Communication Studies and the Fine & Performing Arts

Communication Studies Department

The mission of the Communication Studies program at Lake Superior State University is to prepare students for both post-baccalaureate careers and graduate level study. Because the processes addressed by the program are basic to personal and professional success, it seeks to provide a practical foundation through both integrated study of theory and research, and through opportunities for application of such resources to practical problems. Students in the communication studies program are prepared to serve as competent practitioners in the performance, analysis, and leadership in professional communication activities.

Our course toward achievement of this is to:

  • Offer courses designed and taught to reflect current theory and research.
  • Provide the opportunity for close student/faculty collaboration.
  • Equip students with professional caliber conceptual tools for diagnosis and intervention on communication related problems their post-baccalaureate professional activities.
  • Provide opportunities for undergraduate research and related professional development.
  • Encourage the continued professional development of faculty.

Goals

  1. Prepare students for careers in areas reliant upon the competencies cultivated in communication studies.
  2. Students will demonstrate knowledge of the fundamentals of the major areas of research and theory in communication studies.
  3. Students will have the opportunity to cultivate and test their scholarly capacities in the field through both scholarly and applied opportunities.
  4. Application of theory and research to solution of practical problems will be emphasized throughout the program.

Senior Project...

Cheryl Baudoin Senior in Communication

LSSU senior communication major Cheryl Baudoin, director of the play, based her adaptation on Diane Gilliam Fisher's book of the same name. Kettle Bottom is a look into lives of workers and families in the coal camps of 1920-21 West Virginia with an emphasis on the miners' strike in Mingo County and the Matewan Massacre. Baudoinís adaptation of Fisher's book uses the perspective of the women and children and one lone miner to depict the harsh and sad reality of the company coal camps.

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