Blackboard can be accessed through LSSU's portal at: http://my.lssu.edu. Select Blackboard Learn link from the LSSU Web Services channel.
Blackboard Learn can also be directly accessed at: https: lssu-bb.blackboard.com
Prior to using Blackboard Learn, please check to see if you have the recommended Browser and Java installed on your computer.
Some tools in Blackboard would not work unless you have the recommended Java and Browser versions on your machine.
1. Supported Browsers
2. Clearing Cache
2. Java Recommendations
3. Enable JavaScript
4. Enable Cookies
5. Enable Pop-up windows
Troubleshooting
Assignments,
Discussion Boards,
Blogs,
Journal,
Wikis and
Tests
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The Helpdesk provides Tier 1 support:
- Help login into Blackboard.
- Help with the various Blackboard computer recommendations such as browser checks, clearing cache, correct java, enable javascript, enable cookies/pop-up windows
--- Stop by the Helpdesk at room 105 in the Administration building, or send an email to: helpdesk@lssu.edu, or call 906.635.6677
The Helpdesk is open Monday thru Friday from 8:00 a.m. till 5:00 p.m.
Tier II support:
- Blackboard content assistance
-- Contact Beth Hronek bhronek@lssu.edu (906.635.2651), Sara Devaprasad sdevaprasad@lssu.edu (906.635.6231), or blackboard@lssu.edu
--- Wimba 24/7 Technical Support:
phone: 1. 866.350.4978 email: technicalsupport@wimba.com
Wimba support portal
SafeAssign™ Troubleshooting and RSS Feed
If the SafeAssign™ service experiences any interruptions or delays,
Blackboard will usually post updates at this website. You can also use
the link to subscribe to the SafeAssign RSS feed.
https://behind.blackboard.com/s/rss/SafeAssignUpdates.aspx |
